Sales and Technical Training

Support Portal and Videos

Epygi has several methods to accommodate the training needs of each individual. The Support Portal has several technical and sales presentations that can be viewed for self-paced training. These can be accessed through the Support Portal login. To learn more about Epygi products and features, view our YouTube videos.

Webinars

Throughout the year Epygi also hosts a number of online sales and technical webinars that can be attended from the comfort of your computer. Check our events listing for details.

Upcoming Training Events

To register for Epygi’s classroom training, please visit our events page and select an upcoming training event. If there are none available and you would like to when the next event is occurring, reach out to us at sales@epygi.com.

On Site Technical Training

Epygi hosts a three-day technical training class exclusively for authorized distributors and Integrators. This hands-on technical training provides attendees with the knowledge and skills to properly configure and install Epygi systems for your customers, and exposes participants to Epygi’s products and features.

Day One

  • Epygi Technologies Introduction

  • Epygi Channel Portal

  • VoIP Fundamentals

  • Hardware Overview

  • Installation and Initial Setup

  • Extension Management and Configuring IP PHones

  • Extension Features

Day Two

  • QX GUI Pages

  • Call Routing Table

  • Time of Day Routing

  • Auto Attendant Scenarios

  • Setup Call Routing

  • System Logs

  • Conference Server

Day Three

  • FXO Gateway

  • FXS Gateway

  • Call Recording

  • Automatic Call Distribution

  • Discuss and Demonstrate Call

  • Advanced GUI Pages

  • QX Software Applications